Privacy Policy

Identity Information: Name, date of birth, nationality, government ID, and photos used for identity verification.

Financial & Suitability Information: Cryptocurrency wallet addresses, blockchain transaction details, source of funds, and trading knowledge/experience used to assess whether leveraged CFD products are appropriate for you.

Trading & Account Information: Username, password, security settings, balances, crypto deposits/withdrawals, orders, open and closed positions, leverage, margin, and profit/loss.

Automatic Information: Device details, IP address, browser type, usage and trading behaviour, and approximate location.

Providing the Trading Service: Opening and maintaining your account, executing orders, managing margin and leverage, and processing crypto deposits and withdrawals.

Security & Compliance: Verifying your identity (KYC), running AML and sanctions checks, preventing fraud and market abuse, and meeting legal and regulatory obligations.

Communication: Responding to requests, sending margin and account notifications, and delivering marketing (subject to your preferences).

Service Providers: Trusted third parties that help us operate, including crypto payment/on-ramp processors, liquidity and execution providers, identity-verification and AML vendors, cloud providers, and support services.

Legal & Regulatory: Regulators, tax and law-enforcement authorities, where required by law or to defend legal claims.

Business Transactions: Your information may be transferred as part of a merger, acquisition, or sale of assets, subject to confidentiality.

We do not sell your personal information to third parties.

Fortexa operates internationally and may transfer your data to countries other than your own, including those with different data protection laws.

We use appropriate safeguards, such as standard contractual clauses, when transferring data internationally.

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information.

You may have the right to data portability or to object to certain processing, including direct marketing.

Some rights may be limited where we must keep records to meet legal and AML obligations — for example, KYC and transaction history.

To exercise your rights, contact us using the details in the "Contact Us" section.

We use technical and organisational measures such as encryption, access controls, multi-factor authentication, and segregation of client funds to protect your information.

While we use commercially reasonable measures, no method of transmission or storage is completely secure.

We retain your information for as long as needed to provide the Services and to meet legal and regulatory obligations (KYC/AML records are typically kept for at least five years after the relationship ends).

If you have questions or concerns about this policy or our practices, please contact:

We will respond to your request in accordance with applicable law.